We’ll be the first ones to admit it: getting a car can be a scary process. Car subscriptions can be especially frightening because they are so new, so we know you may have some hesitations and questions. Are there any hidden fees? What if I need to extend my subscription or end it early? What if my car gets a flat tire, what do I do? Especially when it comes to something as important as your car, we’re here to make sure your experience is anything but spooky.
The Flat Tire Before Christmas
Most of us have probably been there at least once: that horrifying moment when you realize you have a (dun, dun, dunnn) flat tire. It’s never a fun experience, especially when you have somewhere you need to be. Luckily, every Canvas car is covered. All of our vehicles come loaded with insurance, warranty, and roadside assistance. Our roadside assistance offers towing, battery jump start, flat tire change, emergency fuel delivery, and lock out assistance. Need to get your oil changed or swap out a tired transmission? We cover the cost of normal services - just stop in for service. No biggie. If the car hasn’t been damaged, you shouldn’t expect to pay anything out of pocket during this visit. If you’re asked to, please let us know and we’ll call to coordinate with the service center.
Regardless if you’re opting for the sporty Mustang or going for the simple Focus, all of our cars come with a flexible plan. Unlike a lease, we won’t lock you in. Switch up your model one month, extend your subscription, change your mileage package, or even end your subscription early if you need to - we won’t (spell)bind you to some crazy contract. Curious about how much it will cost you if you need to cancel early? Check out our early subscription chart. So what happens if you get your Canvas car, and you’re not 100% happy with it? Don’t worry. We offer a 3-day, get-it-right guarantee. During your first three days on the platform, you can decide if Canvas is the right fit for you or not. If you want to change your car, but keep the subscription, we can stop by and exchange the vehicle. If you decide to end your subscription entirely, no hard feelings. We’ll come pick up the car and refund your money. Guaranteed!
Canvas the Friendly Ghost
Transparency is a huge thing for us. When you choose to subscribe to a Canvas car, what you see is truly what you get. No hidden fees, no down payments, no interest payments to deal with, no scary surprises. With Canvas, you have one monthly payment - that’s it. The monthly payment includes your subscription cost (which varies depending on the length of your subscription term), your car (which includes insurance, maintenance, and warranty), and your mileage (each car comes with 500 miles per month for free, but you can always upgrade). And that’s it.
Trust us, we get that the process of getting a car isn’t usually a treat. From hidden fees to leases locking you in, there are countless scary things that can go wrong. But have no fear, Canvas is here. We’ll deliver your car straight to your door and take care of all the tricky stuff, so you can worry about the things that really matter - like what you’re going to be for Halloween this year.